My overall experience is definitely 5 stars. Personally I have a fear of visiting the dentist, like many other people. The entire staff is wonderful, caring, extremely kind and encouraging. It’s been 13 years since my last dental exam and cleaning. The staff was so helpful and kind I will be back in 3 months for another cleaning.
Transferred dentists after mine retired; he came recommended. Wonderful staff & practice. Dr. Sapp has been very accommodating with scheduling and getting my right in. Highly recommend. Great customer service.
I thought I had a great dentist until I met Dr. Sapp. He and his staff are very kind and helpful. They worked with me when I needed emergency work and got me in very quickly. He even called to check in after a big procedure. You couldn't ask for better!
As a new patient that has already experienced an emergency visit, a thorough check-up, a deep cleaning and a difficult crown, I cannot say enough about Dr. Sapp and his staff. I feel as though I'm getting the best care at Thurston Dental and am so very happy I found this office. Dr. Sapp was even caring enough to check on me today following a procedure yesterday. No one wants to go to the dentist, but if you have to, this is the place you want to be.
Dr Sapp is without a doubt the best dentist I have ever had. He obviously cares about his patients and goes above and beyond to make them know that. His staff is also amazing. I feel like I hit the jackpot finding him!
Welcoming environment and the entire staff is very kind. My husband and I had overlapping appointments and our young children had to wait in the lobby alone for a short time, the staff put a movie on for them and offered to lock the front door since we were the last appointments of the day and they wanted to ensure the safety of our children. Our appointments were on Dec. 31st and Dr. Sapp gave our children a mini bottle of Martinelli's sparkling cider to help celebrate the new year. I highly recommend Thurston Dental!